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Dheeraj Juneeja

Passionate About Inspiring Others

Mr. Dheeraj Juneja has a total experience of 12+ years in the IT Domain. Currently Working as a “Freelance Corporate Trainer” and Entrepreneur (Founder - CATCH A CLOUD LLP).

 

Last I worked with TNS As a “Senior Corporate Trainer “From November 2017 to March 2018. Also Worked with NIIT Limited as a “Technical Consultant” From August 2012 till November 2017, he has provided guidance and assistance to various clients on MS Office, BI & Data Base Domain. Apart from training, he has also handled Client grievances and queries and has managed relevant paperwork of training modules

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Professional Journey

 

❖ TNS Pvt. Ltd. – Database and G Suite (Sr. Corporate Trainer)

• Trained business users in established standards and procedures and assured that industry standards are being met. • Provided guidance and assistance to Clients on various technical issues like Process Automation on Google Suite and CRM. • Handled Client grievances and queries related to G Suite and Google Sheets

 

❖ NIIT Limited: BI Domain

• Trained business users in established standards and procedures and assured that industry standards are being met. • Provided guidance and assistance to Clients on various technical issues. • Handled Client grievances and queries

 

❖ Tech Mahindra Limited: Order Management

• Prime assignment was to work for the Engineers of “Bell Canada” by working on their tools IPAIRS, BCRIS and CRAMER (NRMS-L). • Maintaining a high degree of Quality standards and 100% accuracy in the process, as stated by the client. • Worked on Tools like NRMS-L and UNIX based tools BCRIS and IPAIRS, which required assigning PORTS to the Hi-speed customers. • Solving the queries and discrepancies raised by the Frame Technicians from Bell Canada through EFAS Tools. • Worked on Lantern tool which required modifying Bandwidth requested by the customers of Bell Canada

International Certifications

  •  MCP in SQL Server 2005

  •  Oracle 9i

  •  International Certified in BASE SAS 9.3 (A00-211)

  •  PL/SQL 11g (IZ0-144) Certified

  •  Salesforce Marketing Cloud Email Specialist (EEB101)

  •  Analyzing Data with Microsoft Power BI (DA-100)

Skill Sets

• Salesforce Marketing Cloud Email Essential

• Office 365

• MS Office 2007/2010/2013/2016/2019 

• SAS Programming 9.3

• SQL

• Oracle 11g

• Power BI / Tableau

• Google Workspace

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